Terms of Service

1. Acceptance of Terms

By accessing and using the PrimeCasing website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the service
• Attempt to gain unauthorized access to any portion of the service
• Use the service to transmit any advertising or promotional material without our consent

3. Products and Services

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.

Product specifications, images, and descriptions are provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

4. Orders and Payments

By placing an order through our website or via direct communication, you are making an offer to purchase our products. We reserve the right to accept or decline any order.

Payment terms will be specified in your order confirmation or quotation. Standard payment methods include:

• Telegraphic Transfer (T/T)
• Letter of Credit (L/C) at sight
• Other methods as agreed upon

5. Shipping and Delivery

Shipping terms and delivery times will be specified in your order confirmation. We support various Incoterms including FOB, CIF, CFR, DDP, and others as agreed.

Lead times may vary based on order volume and season:

• Peak season: approximately 30 days
• Off-season: approximately 15 working days

PrimeCasing is not responsible for delays caused by customs, shipping carriers, or circumstances beyond our control.

6. Quality and Returns

All our products are manufactured under strict quality control standards and are certified by FSSC22000, HACCP, BRCGS, Halal, and Kosher certifications.

If you receive defective products, please contact us within 7 days of receipt with photographic evidence. We will work with you to resolve any quality issues through replacement, credit, or refund as appropriate.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PrimeCasing or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, PrimeCasing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the products giving rise to such claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless PrimeCasing and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: