Privacy Policy

Last updated: February 5, 2026

1. Introduction

PrimeCasing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primecasing.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Company name and business information
• Country and address
• Product inquiries and requirements
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Geographic location (country/region level)

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and quote requests
• Process and fulfill sample requests
• Provide customer support
• Send relevant product information and updates
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Shipping and logistics partners (for order fulfillment)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:

• Essential cookies for website functionality
• Analytics cookies (Google Analytics) to understand usage
• Marketing cookies for relevant advertising (optional)

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business inquiry data is typically retained for 3 years after the last interaction.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including China where our headquarters is located. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are intended for business users and we do not knowingly collect information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: No. 178-2, Haier Road, Qingdao, Shandong, China